Software Support
Octavia are proud of their software support and make great efforts to make sure it is a good as it can be.
All software problems are solved with fast, accurate, simple, expert advice. Octavia provide both telephone and remote support to assist in trouble-shooting and configuration. In addition to telephone support the team also have the facility to remotely access* your pc and work directly on your software to resolve any issues.
*Remote access is dependent on your network
The standard service contract provides;
- Help desk & remote support
- Guaranteed response levels
- Software upgrades
- Member login to Web Forum
For organisations who would like additional support arrangements the standard support agreement can be tailored to meet specific business needs.
If you need help contact us
Alternatively you can call 01733 33 26 26
